Onboarding Associate

Customer Operations

Piggy bank icon D.O.E
location pin icon Belfast

Job Description

Locate a Locum created an online platform to enable Locum Pharmacists to apply for available shifts. The platform gives access to locum work, covering holidays and sickness in some 8000 pharmacies across the UK and Ireland, working with some of the biggest names.


We are looking for a process orientated individual with an eye for detail to join our growing Compliance Team as an On-Boarding associate. You will be responsible for ensuring all locums are fully compliant and ready to work for our various clients.

Job Requirements

  • Excellent communication skills (written and oral)
  • Experience of high volume calls
  • Superior attention to detail
  • Highly computer literate
  • Team player and can-do attitude
  • Friendly and outgoing personality
  • Excellent Telephone manner
  • Confident and charismatic approach in approaching, engaging and integrating users

What you can expect from us

  • Belfast city centre location / Hybrid Working Environment
  • Opportunity to grow
  • Regular staff nights out (when we are allowed)
  • Team bonus (targeted)
  • Revenue base annual Company bonus
  • LaL family that support you and celebrate success with you

Job Duties

  • Be the first point of contact to pharmacists joining our platform

  • Guide pharmacists through our approval process and support them in making their first application for a shift

  • Document review – you will be responsible for ensuring all locums have the necessary documentation required to work as a pharmacist

  • Relationship management- you will be working with our clients and users and will be expected to deliver a fantastic service

  • Ensuring Locums complete client specific paperwork prior to working and shifts

  • Participate in out of hours on call rota


Simply send your CV and a brief cover letter explaining which role you’d be interested in and why you think you’d be a great fit to