Compliance Team Lead

Job Description

Role Overview The role plays a pivotal role in ensuring that our locum customers are fully compliant and prepared to work with our various healthcare organisations. The Compliance Team Lead will be responsible for contributing to process optimisation within the compliance team and across the wider business as well as leading and managing the team to achieve success.

Job Requirements

Key Requirements:

• Experience achieving and exceeding KPIs and managing team KPI achievement.
• Excellent communication and inter-personal skills.
• Superior attention to detail in all aspects of work ensuring accuracy and precision in tasks and communications.
• Experience with document checking e.g. ID documents, background check and insurance documents.
• Experiencing leading and managing a team and supporting team members to reach their full potential.
• Ability to work cross-functionally to provide feedback and suggest process improvements.
• Ability to thrive in a fast-paced, dynamic environment and adapt to evolving priorities.

Job Duties

Our ideal Compliance Team Lead will have demonstrable experience of the below:

Development and Maintenance of Compliance Activities:

• Assist in the development, performance and maintenance of compliance activities for the organisation including compliance processing, document checking and approvals.

Team Management:

• Lead and manage a team of Compliance Officers.
• Train and appraise individual team members to ensure targets are met.
• Delegate authority and responsibility to team members with supervision, accountability and review.
• Identify skills gaps and areas of improvement within the team and support team members to achieve success.

Risk Assessment:

• Conduct risk assessments, audit reviews and monitor compliance within the organisation.
• Provide advice, guidance and support regarding compliance matters across the business.

Policy and Process Improvement:

• Focus on continuous improvement ensuring processes are efficient and adapted as necessary.
• Assess the effectiveness of current policies and recommend necessary changes.
• Assist in drafting and implementing new policies as needed.

Reporting and Planning:

• Prepare and present monthly reports on compliance activities across the business.
• Set individual action plans and targets for team members.

Setting an Example:

• Lead by example, demonstrating commitment, work ethics and personal character.
• Maintain accurate records.

Document Review:

• Meticulously review all necessary documentation e.g. identity documents, background checks and insurance documents to ensure that our locum customers meet the requirements for working as healthcare professionals.
• Continuously review team performance making sure the processes of approving locums are being followed.

Relationship Management:

• Work closely with customers and users to deliver exceptional service.
• Foster positive relationships with locums and address any concerns promptly.

Contact

We are an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of their sex; religious or similar philosophical belief; political opinion; race; age; sexual orientation; or, whether they are married or are in a civil partnership; or, whether they are disabled; or whether they have undergone, are undergoing or intend to undergo gender reassignment.