Inspired2Care reduced admin time, doubled their bank & reduced risk within 8 weeks

Overview

Inspired2Care owns and operates Mountview Retreat an assisted living residence situated in County Londonderry, Northern Ireland. Mountview Retreat has ten permanent staff members.

Challenges

  • A reliance on paper-based rota systems leading to errors, frustratedstaff and increased admin time for the home manager
  • Difficulty in managing staff governance and compliance standards set by the regulator
  • A fully manual staff leave management process involving a paper diary
  • Unable to recruit external bank staff to reduce dependency on agencies.

Solution

Locate a Locum provided a solution that solved all pain points:

  • Rota - Easily Create, edit and share live rotas
  • Leave - All staff able to request leave via Locate a Locum mobile app
  • Bank - Dedicated recruitment portal to grow bank pool and enable staff to request additional shifts
  • Payments & Reports - Tailored management reports providing full financial and operational oversight.

Results

  • Reduction of home managers admin time, of at least 5 hours per week
  • Rotas are now complete at least 8 weeks in advance
  • Elimination of paper-based processes and potential GDPR risks
  • Zero Leave & Payment errors reported since implementation
  • 100% Staff Enablement through mobile leave management
  • Bank pool growth of 400% in 8 weeks
  • Reduction in agency usage
  • 100% of management decisions are driven by actionable data
  • Eliminated usage of legacy processes and multiple IT Systems

Julie Beacom

Care Home Manager

5.0

“ Locate a Locum have solved workforce problems that have existed in care homes for decades. There is a huge amount of convenience about having everything you need to manage your workforce on one platform. We are delighted with the results so far ”

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