Hollygate Lodge is a Private Care Home based in Carryduff, just outside Belfast. It has over 49 care staff and up to 38 residents.
Hollygate Lodge had problems with managing the scheduling of their staff. They had three separate rotas running simultaneously which was extremely administration heavy for the home manager.
As well as rota challenges, Hollygate used multiple spreadsheets to manage staff leave. They were keen to update leave management to improve communication with staff and give greater transparency of leave requests.
The Home Manager also found it time-consuming communicating with her bank staff as they used multiple communication methods, such as Whatsapp. The team wanted to streamline this process and fill vacant shifts with greater ease.
Locate a Locum worked with Hollygate Lodge to provide a solution that solved all pain points:
“ New system provides opportunity to reduce time pressure minimise amount of paperwork handwritten documentation allowing precious time to attend to other aspects of the home needs. The support from the team is excellent and swift always someone at hand to provide support guidance. In addition, our direct experience of development team nothing is too difficult to achieve. Adaptations changes and allowances have been made to make our experience with Locate A locum unique and specific to our needs. ”