Transforming Pharmacy Operations with Nexus Pharmacy & Health Clinics
Overview
Nexus Pharmacy & Health Clinics, a group of seven pharmacies based in Bristol and South Wales, faced significant administrative burdens due to manual processes. By implementing Locate a Locum, CEO Tanzil Ahmed reduced his weekly administrative workload by 75%, allowing him to pivot his focus from "firefighting" to proactively driving high-value clinical services and business growth.
Challenges
Before Locate a Locum, Tanzil Ahmed managed his team of pharmacists and locums using a legacy spreadsheet system. This meant:
- Manual Entry Drain: Every cell for every day of the year required manual input.
- Time Loss: This process, including communications, negotiations, and booking confirmations, consumed 2 to 4 hours every single week, often cutting into weekends.
- Operational Risk: Managing a 7-site group without a dedicated recruitment team meant that any last-minute absence triggered a stressful, manual search for cover that could last days.
- The Breaking Point: Tanzil described the spreadsheet method as a "pain" that kept him tethered to administrative tasks instead of leadership.
The Solution
Tanzil engaged with Locate a Locum to digitize his rota management. The primary focus was on the Rota Scheduling Tool and managing his established network of direct locums.
- Bulk Rotation Scheduling: Tanzil now builds a two-week rotation and "duplicates" it months in advance.
- Centralised Communication: All bookings and absences are managed within one dashboard, eliminating the need for fragmented texts and emails.
- Direct Locum Management: Tanzil uses the platform to manage his own "direct pool" of locums, maintaining his trusted relationships while automating the admin behind them.
- Mobile Accessibility: The ability to fill gaps on the go ensures the business remains agile.
Results
The transition from spreadsheets to Locate a Locum delivered immediate operational improvements:
- 75% Time Reduction: Weekly admin time dropped from 4 hours to just 1 hour.
- Rapid Gap Filling: Emergency shifts that used to take days to resolve are now frequently filled within 30 to 60 minutes.
- Financial Justification: Tanzil calculates his ROI based on his own hourly value. By saving 12 hours a month, the platform pays for itself through reclaimed leadership time alone.
- Focus on Growth: The reclaimed time is now spent on "Value-Driven" work, including: item growth and profit analysis, expanding clinical services (e.g., Flu vaccinations)and improving patient care across his 7 locations.
“ When you’ve got a small pharmacy group you have to do everything yourself and fit it into the day, the evening, and the weekend. [Locate a Locum] allows me to reprioritise my work so I can focus on value-driven activities. ”
Client Success Stories
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Find out how Locate a Locum has helped MSN & Lunts Pharmacy Group focus on delivering top-notch care without worrying about staffing gaps
Find out how Right Medicine streamlined and enhanced communication with temporary staff, resulting in a 70% reduction of unfulfilled shifts
Find out how Superdrug reported zero store closures since teaming up with Locate a Locum.
Pharmacy Solutions streamline locum booking and improve satisfaction with Locate a Locum Unlimited
Find out how Locate a Locum has helped MSN & Lunts Pharmacy Group focus on delivering top-notch care without worrying about staffing gaps
Find out how Right Medicine streamlined and enhanced communication with temporary staff, resulting in a 70% reduction of unfulfilled shifts
Find out how Superdrug reported zero store closures since teaming up with Locate a Locum.
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